Frequently Asked Questions

HOW CAN I ORDER?
Choose your product, select add to cart, then buy it, then put your billing information, name address, phone number and proceed to buy.

WHAT PAYMENT METHOD WE ACCEPT?
We accept all major credit cards through our merchant service provider Visa, Mastercard, Amex, PayPal.

DO YOU SHIP WORLDWIDE?
No, currently we are serving only in the France.

How Much You Charge for Shipping?

Shipping NameShipping Time Shipping Fees
Standard7-12 Business DaysFree


Note: Delays may occur due to Holidays and/or any unforeseen events such as flood or typhoon. Please do note as well that custom inspections can be a factor during shipment.

MAY I GET A TRACKING NUMBER ?
Once the order has shipped, we will email your tracking number and tracking website.

MY TRACKING NUMBER ISN’T WORKING ?
Tracking numbers can take 1-2 days to appear in the shipping carrier’s system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

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